OVERVIEW
Value Creation Highlights
| Economic Performance | 2024 | 2023 | Change % | |
|---|---|---|---|---|
| Economic Value Creation | ||||
| Value to the Government | LKR billion | 65.9 | 25.9 | 154.4 |
| Forex inflows through inward remittances | USD billion | 4.6 | 4.8 | (4.2) |
| Funding to MSME sector | LKR billion | 128.6 | 66.3 | 94 |
| Business exposure revived | LKR billion | 98.4 | 82.2 | 19.7 |
| Financial inclusion | 2024 | 2023 | Change % | |
|---|---|---|---|---|
| Disbursed through micro-financing | LKR billion | 17.6 | 11.0 | 60% |
| New loans to microfinance sector | No. | 39,957 | 32,115 | 7,842 |
| Micro financing to women-led businesses | % | 27 | 30 | (3) |
| Customer touchpoints outside Western Province | No. | 1,670 | 1,617 | 53 |
| New Agents registered for BOC Connect | No. | 35 | 43 | (8) |
| New BOC Mithuru Societies | No. | 330 | 214 | 116 |
| New BOC Gammana established | No. | 2 | 4 | (2) |
| Accounts opened under Aswesuma programme | No. | 275,417 | 353,764 | 78,347 |
| Social Performance | 2024 | 2023 | Change % | |
|---|---|---|---|---|
| Employees | ||||
| Compensation paid to employees | LKR billion | 40.3 | 29.8 | 35.2% |
| Promotions | No. | 714 | 946 | (232) |
| Total training hours | Man hrs. | 202,115 | 275,019 | (26.5)% |
| Investment in training and development | LKR million | 374.9 | 200.1 | 87.4% |
| Retention rate | % | 95 | 95 | - |
| 2024 | 2023 | Change % | ||
|---|---|---|---|---|
| Customers | ||||
| Customer touchpoints | No. | 2,294 | 2,241 | 53 |
| Digital contact points | No. | 1,503 | 1,490 | 13 |
| Digital transactions growth | % | 31 | 11 | 20 |
| Businesses revived | No. | 274 | 174 | 100 |
| Environmental Performance | 2024 | 2023 | Change % | |
|---|---|---|---|---|
| Employees | ||||
| Lending for green finance | LKR million | 2,491.5 | 530.9 | 1,960.6 |
| Paper recycled | MT | 35.9 | 52.4 | 16.5 |
| Savings through paper recycled (equivalent to) | ||||
| Trees | No. | 610 | 891 | (281) |
| Oil | Litres | 63,003 | 91,994 | (28,991) |
| Electricity | kWh | 143,596 | 209,672 | (66,076) |
| Water | Litres | 1,140,870 | 1,665,844 | (524,974) |
| Land fill | m³ | 108 | 157 | (49) |
| Solar power generation | MWh | 4,581.5 | 3,245.3 | (1,336.2) |
